1. Purpose
About this policy
SHE Global respects the privacy of website users, clients, prospective clients, training attendees and other people who contact the organisation.
This policy applies to personal information submitted through the SHE Global website, email links, telephone links and online enquiry forms.
2. Information Collected
Information supplied through the website
The enquiry form collects information which the user chooses to provide. This information includes:
- Full name
- Company or organisation name
- Email address
- Telephone number
- Workplace or project location
- Service or training requirement
- Preferred assessment or training period
- Enquiry details
The website hosting and security infrastructure also processes technical request information. This includes internet protocol addresses, browser information, request dates, page requests and security events.
3. Use of Information
Why SHE Global processes the information
SHE Global processes submitted information for the following purposes:
- Responding to enquiries
- Preparing quotations and service discussions
- Reviewing occupational hygiene requirements
- Responding to training enquiries
- Arranging appointments and follow-up communication
- Maintaining appropriate business records
- Protecting the website against misuse and security threats
- Meeting applicable legal and regulatory duties
SHE Global will not use enquiry information for unrelated marketing communication without an appropriate instruction or consent.
6. Information Retention
How long information is retained
SHE Global retains enquiry information for as long as required to respond to the request, manage the related business relationship, maintain necessary records, resolve disputes and meet applicable duties.
Information which no longer serves an authorised purpose should undergo secure deletion or de-identification, subject to applicable recordkeeping requirements.
7. Security
Protection of personal information
SHE Global and its website service providers apply administrative and technical safeguards intended to protect personal information against loss, misuse, unauthorised access and unauthorised disclosure.
No internet transmission or storage system provides absolute security. Website users should avoid submitting unnecessary confidential, medical or identity information through the general enquiry form.
8. Your Rights
Requests concerning personal information
Subject to applicable law, a person has the right to request access to personal information held about them, request correction of inaccurate information, object to certain processing and request deletion where no lawful reason supports continued retention.
A person also has the right to raise a complaint with the Information Regulator of South Africa.
SHE Global will require enough information to verify the identity of the person submitting a privacy request.
9. Contact
Privacy requests and questions
Submit privacy questions, access requests or correction requests to:
10. Policy Updates
Changes to this policy
SHE Global will update this page where website functions, service providers or information-processing practices change.
The date shown at the top of the policy identifies the latest published version.